Temper Temper

I’ve been noticing that I’ve been getting a bit grumpy at work.  I go in phases where I get annoyed with the people I’m supposed to help.  I work on a Help Desk and sometimes people drive me crazy! For the user, they’re having a problem that’s preventing them from working.  So, they want help…

Resisting Resistance

I was thinking about Seth Godin and what he says about writer’s block.  He says he writes how he speaks, and that people rarely have trouble talking.  We don’t suffer from Talker’s Block.  There might be a silence or pause here and there, but conversation flows.  For some reason, when there’s a blank piece of…